Partially Degraded Service
Uptime over the past 90 days. View historical uptime.
Luma Health Web (next.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Luma Health API ? Operational
90 days ago
100.0 % uptime
Today
Communication Services ? Operational
90 days ago
99.99 % uptime
Today
EHR/PM Integration System ? Operational
90 days ago
99.99 % uptime
Today
Luma Health Patient Web (patient.lumahealth.io) ? Operational
90 days ago
100.0 % uptime
Today
Reporting and Datawarehouse ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare CDN/Cache Operational
SendGrid API v3 Operational
Auth0 User Authentication (SSO) Operational
AWS Operational
AWS s3-us-west-2 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Twilio Degraded Performance
90 days ago
99.99 % uptime
Today
Twilio SMS Long Code, North America Degraded Performance
90 days ago
99.98 % uptime
Today
Twilio REST API Operational
Twilio Group Rooms Operational
Twilio PHONE NUMBERS Operational
Twilio SMS Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Bandwidth Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
SMS Deliverability Degraded Performance
Resolved - This incident has been resolved.
Nov 19, 08:07 PST
Investigating - Our SMS vendor is currently experiencing degraded performance on SMS programmable messaging, and you may experience delays in SMS deliverability. Our team is working with Twilio to have more information, and we will provide updates as soon as they become available.
Nov 19, 07:52 PST
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Delays on Luma Health
Resolved - This incident has been resolved.
Nov 14, 11:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 14, 10:46 PST
Update - We are currently experiencing delays on the Luma Health Platform, impacting our messaging and integration services. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We appreciate your patience and will provide updates as soon as more information is available. Thank you for your understanding.
Nov 14, 10:36 PST
Investigating - We're experiencing delays on Luma Health Platform and are currently looking into the issue. This is currently impacting Luma messaging and integration services.
Nov 14, 10:35 PST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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